Press Releases

Posted on: August 27, 2017

City of San Marcos Prepares for More Outages

City of San Marcos Prepares for More Outages


The City of San Marcos Electric Utility (SMEU) continues to make repairs after addressing over four hundred outages today and fielding more than one thousand calls.  City officials say many of the customers have had outages repaired and are faced with repeating outages due to downed trees.


San Marcos Electronic Utility is addressing the outages with crews to make repairs and tree-trimming crews to prevent outages.  The City expects to double the number of tree trimming crews Monday.  The wet conditions and wind will lead to more downed trees and additional outages over the next several days.


The City has established an email address to report outages. San Marcos utility customers can email or call 512.393.8313.  SMEU will also have staff on hand over the next several days to contact customers who have reported outages.


The City of San Marcos and Hays County severe weather hotline remains open.  Residents with non-emergency, disaster-related questions should call 512-754-2291. This number only provides information within Hays County and the City of San Marcos.


The City also reminds residents not to approach downed power lines. Residents should stay at least 35 feet away from a downed line, as it can cause shocks even without touching it. Call 9-1-1 to report downed lines.


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