Beginning this month, wastewater rate calculations for City of San Marcos residential customers will be adjusted to minimize the impact of Winter Storm Uri. During their May 4 regular meeting, City Council approved a temporary change in the formula used to calculate residential wastewater rates to ensure customers are not overcharged in the upcoming year as a result of the unprecedented winter weather event.
Residential wastewater rates are calculated annually by averaging the three lowest outdoor consumption months of the year: December, January, and February. The average is then used to bill monthly amounts for a full year.
On Tuesday evening, Council voted to temporarily change the formula and exclude February 2021 from the calculation. The change accounts for potential distortions in consumption averages because of damaged pipes or faucets that were left dripping during the prolonged freeze.
“We know our residents were impacted in many ways by the winter storm and this is one way we can help ease financial burdens,” said Mayor Jane Hughson. “This temporary change supports residents’ recovery as they repair damages and ensures residential customers are not overcharged as a result of circumstances that were beyond their control.”
Based on a preliminary review of accounts, the City estimates hundreds of customers will save money throughout the year because of the vote to temporarily change the wastewater rate calculation. The change applies to billing cycles for residential customers through the end of March 2022. Commercial services are not billed using the winter averaging formula.
For more information, contact Utility Customer Services at 512.393.8383. For media inquiries, contact firstname.lastname@example.org.