When my meter loop is ready, how do I request a meter?
The City of San Marcos Permit Center must inspect the meter loop for correct installation. Upon inspection approval, the Permit Center will contact the Electric Utility Service Department. Customers must also establish an account with the City of San Marcos Utility Customer Service Department prior to having a meter installed. Once both of these requirements have been fulfilled, the utility will typically set the meter within 2 business days. Utility Customer Service Department

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1. What phone number do I call to report an outage?
2. What do I do if my power goes out?
3. Where are my breakers located?
4. When my breaker fails, who is responsible for replacing it?
5. What is the most frequent cause of power outages in San Marcos?
6. When my meter loop is damaged, what am I responsible for repairing?
7. How do I report tree limbs on power lines?
8. When will the City trim tree limbs?
9. Who do I call if there is a low hanging wire or a wire on the ground?
10. How do I request an underground line locate for utilities?
11. When my meter loop is ready, how do I request a meter?
12. How do I request electrical service?
13. How do I know who my electric provider will be?
14. How do I read my electric meter?
15. How do I request an energy audit for my house or business?
16. How do I report a street or customer light outage?
17. Does the City support Net Metering?